Задание 15 ЕГЭ, английский язык: Полное понимание информации в тексте

According to the article, which of the following was NOT a novelty that made a Department store different from an ordinary small shop?

1.  Clients could order goods from stores to be delivered to their homes.

2.  Clients could return goods to the store and get their money back.

3.  Client could pay much less if they negotiated the price at the store.

4.  Clients could buy things cheaper at the store at certain seasons.